Galileo is a global distribution system (GDS) software primarily used in the travel and tourism industry. Developed by Travelport,
Galileo software
enables travel agencies, airlines, and other service providers to access real-time information about flight bookings, hotel reservations, car rentals, and other travel-related services.
It serves as an intermediary platform that connects suppliers with travel agents and businesses, allowing them to search, book, and manage travel services across a wide network. The system is widely used by both large agencies and smaller travel businesses to streamline their operations and improve efficiency in managing bookings and customer service.
The
cost of Galileo software
in UK depends on various factors, such as the type of service, the scale of the business, and the specific needs of the user. For large travel agencies, airlines, and other high-volume travel providers, the pricing is often based on the number of transactions processed or the volume of bookings made. Larger businesses may negotiate custom pricing with Travelport, which could involve monthly or annual licensing fees.
For smaller travel agents in UK, Galileo typically offers more affordable, scaled-down solutions with a lower volume of transactions or fewer features. The cost for these smaller-scale packages can vary, but generally, users may expect to pay a subscription fee, which might range from a few hundred to a few thoUKnd dollars per month. Businesses looking to use Galileo's services should contact Travelport directly for a tailored quote based on their specific requirements and UKge patterns.
The
demand for galileo software
has significantly increased due to the growing trend of digitalization and the need for seamless, efficient management in the travel industry. As travel agencies strive to provide better customer experiences, streamline operations, and stay competitive in a rapidly evolving market, the adoption of the B2C B2B travel agent software has become essential.
The need for Galileo GDS in UK is also fueled by the need for automation in booking processes, personalized travel packages, real-time updates, and integration with various service providers. Additionally, the rise of online travel platforms and the growing reliance on mobile technology have further boosted the demand for robust travel agency software to cater to modern travelers' expectations and improve operational efficiency.
The travel software market is projected to grow from USD 10.05 billion in 2024 to USD 20.1 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 9.04% during the forecast period (2024 - 2032). Additionally, the market size for Travel Management Software was valued at USD 9.1 billion in 2023. ‘All-in-one-place’ online travel portal platforms have improved the user experiences to another level and that's why it's fueling the demand for b2b travel software and travel apis in UK.
What is Galileo Software?
Galileo Software is a global distribution system (GDS) developed by Travelport, used widely in the travel industry to connect travel agencies and service providers such as airlines, hotels, car rental companies, and cruise lines. It enables travel agents to access real-time information on availability, pricing, and booking options across a wide range of travel services. With its comprehensive database and advanced search capabilities, Galileo allows agents to efficiently plan and book complete travel itineraries for their clients.
Originally launched in the 1980s, Galileo has evolved into a robust travel management tool that supports both leisure and corporate travel bookings. It includes functionalities for ticketing, reservations, fare comparisons, and itinerary management, along with tools for reporting and customer support. Integrated with Travelport’s wider suite of travel solutions, Galileo offers seamless connectivity and workflow automation, helping agencies increase productivity and enhance customer service.
List of Key Features of Galileo Software
Galileo Software offers real-time access to a vast network of travel services, including airlines, hotels, car rentals, and cruise lines. Travel agents can search for availability, compare prices, and book reservations efficiently across multiple providers. Its global distribution system (GDS) supports electronic ticketing, fare quotes, and itinerary management, enabling smooth handling of flight bookings, hotel stays, and complete travel packages from a single platform.
The software includes robust passenger name record (PNR) management capabilities, allowing agents to create, modify, and cancel bookings with ease. Galileo’s interface is customizable to fit different workflows, helping agencies improve productivity. Additionally, it supports multi-currency and multi-language options, making it suitable for agencies operating internationally. Integration with back-office systems such as accounting and customer relationship management (CRM) tools further streamlines agency operations.
To enhance decision-making and customer service, Galileo provides comprehensive reporting and analytics tools. These help agencies track sales performance, monitor booking trends, and manage refunds or re-validations efficiently. With mobile and web access options, agents can manage bookings on the go, offering flexibility and convenience. Overall, Galileo is designed to optimize travel agency workflows, increase revenue opportunities, and deliver a seamless booking experience to clients.
Frequently Asked Questions
1. What is the typical cost of Galileo software for travel agencies in the UK?
Galileo pricing in the UK is customized and depends on user seats, API usage volume, booking traffic, selected modules (air/hotel/car), SLA support level, and deployment model (SaaS vs on-premise) — from entry-level subscriptions to full enterprise licensing.
2. Is there a fixed price for Galileo software in the UK?
No — Galileo uses a tailored pricing model based on your agency’s technical requirements, transaction volume, integration needs, and negotiated agreement.
3. How does API integration affect Galileo pricing in the UK?
Integrating Galileo APIs (REST/XML) increases cost due to middleware orchestration, authentication/token handling, real-time availability and pricing sync, error reconciliation, and SLA support.
4. What technical factors most influence Galileo software cost?
Key cost drivers include API call volume, real-time availability queries, caching strategies, CRM/ERP integration, analytics dashboards, SLA tiers, cloud hosting needs, and DevOps automation.
5. Does Galileo charge per booking or per segment in the UK?
Yes — most Galileo contracts include transaction or per-segment fees, especially for airline reservations processed via the Galileo GDS.
6. Are setup or implementation fees included in Galileo pricing?
Yes — most implementations include one-time setup, middleware configuration, API integration testing, deployment, and QA costs.
7. Is Galileo offered as a SaaS solution in the UK?
Yes — Galileo is often provided as cloud/SaaS access, with recurring subscription fees that cover hosting, uptime guarantees, and baseline SLA support.
8. How does SaaS pricing differ from on-premise pricing?
SaaS/cloud solutions involve recurring subscription fees and managed hosting, while on-premise deployments require upfront licensing, server infrastructure, and ongoing maintenance expenses.
9. Does the number of user seats affect Galileo pricing in the UK?
Yes — the number of licensed user seats (agents, administrators, developers) directly impacts licensing and support costs.
10. How does booking volume influence pricing?
Higher booking volumes often qualify for tiered or volume-based pricing, which can reduce the per-transaction fee under negotiated contracts.
11. Do UK travel agencies need BSP, IATA, or ARC accreditation to use Galileo?
To issue airline tickets through GDS, agencies generally require BSP, IATA, or ARC accreditation, each with separate compliance, certification, and financial requirements beyond Galileo licensing.
12. Is cloud hosting included in Galileo pricing?
Cloud hosting is usually part of the SaaS subscription, but if an agency uses external cloud platforms (AWS, Azure, GCP) for middleware or custom booking systems, those costs are additional.
13. Does CRM integration increase Galileo software costs?
Yes — CRM integration (for managing customer profiles, segments, and automated workflows) generally requires custom connectors or development, increasing overall cost.
14. Are analytics dashboards included in Galileo pricing?
Basic reporting may be included, but advanced analytics dashboards, KPI reporting, BI tool integrations, and data visualization usually incur additional licensing or development fees.
15. Do API usage volumes affect prices in the UK?
Yes — Galileo API usage often has quota limits, and high volumes of availability, pricing, or booking API calls can trigger usage-based fees beyond baseline allowances.
16. Does SLA support level impact Galileo cost in the UK?
Yes — premium SLA support tiers (such as 24/7 support, priority issue resolution, and dedicated technical contacts) generally cost more than standard support plans.
17. How long does Galileo implementation usually take in the UK?
Implementation timelines vary: 4–8 weeks for basic GDS access and 2–4+ months for full API integration, middleware orchestration, CRM connectivity, and analytics deployment.
18. Do additional modules (hotel, car rentals, ancillaries) affect pricing?
Yes — modules such as hotel inventory APIs, car rental booking APIs, and ancillary services typically involve separate licensing or per-transaction fees.
19. Can small travel agencies in the UK afford Galileo software?
Yes — smaller agencies can adopt scaled or entry-level Galileo packages with limited seats and lighter feature sets to fit their budgets.
20. How can UK travel companies get accurate Galileo cost estimates?
The most accurate pricing comes from a custom pricing consultation that considers user seat counts, expected booking volume, API usage, SLA support level, and required modules.
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