SOFTWARE FOR TRAVEL AGENCIES (IBEs)
Flights
Hotels
Buses
Transfer
Activities
Packages
Empowering Travel Agencies Worldwide.
Q
What is DOTW API?

A
Founded in Dubai in 1993, DOTW (

Destinations of the World

) has grown into one of the most recognized wholesale travel service providers in the B2B space. It offers a vast selection of hotels, resorts, apartments, transfers, and excursions worldwide, catering exclusively to travel professionals. Through its global network and robust technology, DOTW bridges the gap between suppliers such as hotels and activity providers and travel sellers like OTAs, retail agencies, and corporate travel businesses.

DOTW operates across more than thirty countries with regional offices and distribution hubs, offering access to over 300,000 hotels across more than 1,200 destinations. Its scalable infrastructure provides competitive rates, instant confirmations, and dynamic packaging options that enhance both B2C and B2B platforms. With an emphasis on reliability and customer support, DOTW ensures that travel partners can deliver comprehensive, real-time booking services to their clients. 

DOTW API

is a RESTful and XML-based web service that enables direct communication between travel agencies’ booking engines and DOTW’s global inventory. This seamless integration provides real-time availability, rates, booking confirmations, cancellations, and content such as images, hotel descriptions, policies, and amenities. The API enables businesses to deliver a fast, scalable, and highly customizable hotel booking experience without the need to manually manage individual supplier contracts.

How to Integrate DOTW API on Hotel Booking Platform?

To

integrate the DOTW API

into a hotel booking system, agencies must first register as an official partner with DOTW. Upon approval, DOTW provides developers with access credentials which include an API key, partner ID, and secure authentication tokens for both sandbox testing and live production environments.

The integration process involves connecting your platform with DOTW’s REST or XML endpoints for modules such as hotel search, booking, cancellation, and content retrieval. Developers must handle workflows like session creation, token validation, rate checks, and booking confirmation to ensure accuracy and compliance. DOTW supports both JSON and XML responses, and the choice depends on the architecture of your platform.

Before going live, developers must fully test the integration within the sandbox environment provided by DOTW. This phase includes load testing, booking flow validation, cancellation checks, and handling error responses. Once certified, the integration can be switched to production, enabling agencies to serve customers directly with DOTW’s live inventory. It is also critical to implement caching strategies for static hotel content, error handling mechanisms, and session timeouts to maintain efficiency. Integration partners must comply with DOTW’s SLA requirements and security protocols, ensuring encrypted connections and secure data storage.

Advantages of DOTW API

The DOTW API provides numerous advantages for travel agencies, OTAs, and technology partners. It gives them access to a massive global inventory of hotels across more than 190 countries and delivers real-time availability, rates, and allocations with reduced chances of booking errors. The API allows dynamic packaging, where hotels can be combined with transfers, tours, and activities to offer competitive travel packages. It supports instant booking confirmations that improve customer confidence and ensures competitive wholesale rates by leveraging DOTW’s direct supplier contracts.

DOTW’s system also provides advanced search and filtering options that allow agencies to refine results by destination, star rating, amenities, price, and board type, thereby creating a more tailored and engaging user experience. Since the platform is highly scalable and capable of handling high volumes of transactions, it is well-suited for OTAs, wholesalers, and corporate booking engines. Unlike some providers that split focus between B2B and B2C markets, DOTW remains strongly committed to the B2B sector, empowering travel distributors with reliable and profitable content.

Tech Stacks for DOTW API Integration

Selecting the right

tech stack for DOTW API

integration depends on the scope of the project, scalability needs, and the expertise of the development team. For backend development, common choices include Node.js for its performance and scalability, PHP frameworks such as Laravel or CodeIgniter which are widely used in travel technology, Python frameworks such as Django or Flask for handling workflows and data processes, and Java with Spring Boot for enterprise-level projects that require complex workflows.

For frontend development, modern frameworks like React.js, Angular, or Vue.js are often chosen for building responsive, interactive booking engines that interact with the backend in real time. On the database side, relational systems like MySQL or PostgreSQL are typically used for structured booking and customer data, while NoSQL options like MongoDB are useful for handling flexible or unstructured content such as hotel metadata.

To handle deployment and scalability, cloud platforms like AWS, Google Cloud, or Azure are widely used, along with containerization technologies such as Docker and orchestration through Kubernetes to ensure smooth scaling. Caching solutions like Redis or Memcached are frequently integrated to improve system performance by reducing API call latency and optimizing search response times. This combination of technologies creates a robust, scalable, and reliable ecosystem for integrating DOTW’s global hotel content.

Cost of DOTW API Integration

The cost of DOTW API integration varies based on factors like the overall project scope, the number of modules to be developed, and the choice of technologies. In India, the cost of hiring experienced API developers typically ranges between USD 14 to USD 22 per hour, depending on the complexity of the integration and the expertise of the team. In the United States and Europe, the cost is significantly higher, usually ranging between USD 30 to USD 80 per hour, and enterprise-level projects with complex customizations may even exceed this range.

Apart from the development costs, agencies must also budget for ongoing maintenance and support which includes version updates, bug fixes, and infrastructure scaling. There may also be expenses related to third-party tools and hosting services, particularly if advanced caching, monitoring, or load balancing solutions are used. While the initial setup may appear costly, the long-term return on investment is substantial, as DOTW’s competitive wholesale rates and vast global inventory allow travel sellers to maximize revenue and customer satisfaction through a seamless booking experience.
Request A Quote
DOTW API
Travel tech facilitates seamless booking experiences across devices through:

. Responsive Design: Ensures that booking platforms are optimized for various screen sizes and devices.

. Synchronized Data: Keeps data consistent across all devices to provide a unified booking experience.

. Cloud-Based Solutions: Utilizes cloud technology to enable access to booking information from any device.

. Cross-Platform Integration: Integrates with differ...
Read More
Amadeus GDS is a global travel technology company that provides software solutions for the travel and tourism industry. Its primary focus is on offering integrated tools for airlines, travel agencies, hotels, and other travel service providers. 

The Amadeus GDS software systems help manage bookings, ticketing, inventory, and pricing. Amadeus also offers a range of business intelligence tools to assist in managing customer relationships, financial processes, and operations. It...
Read More
 DOTW
 DOTW XML
A travel booking software (Customer Relationship Management) is a software system designed to help travel agencies manage interactions with customers, streamline operations, and improve customer service. It allows agencies to track client preferences, bookings, communication, and feedback, ensuring a personalized experience. 

By automating tasks such as follow-ups, appointments, and marketing campaigns, a travel booking software enhances efficiency, boosts customer satisfacti...
Read More
Implementing new travel technologies in agencies presents several challenges, including high costs, integration difficulties, and resistance to change from staff. High costs can be a significant barrier, as adopting new technologies often involves substantial financial investment in software, hardware, and training. Agencies must budget for these expenses and consider the potential return on investment to justify the expenditure. Integration difficulties arise when new technologies need to be co...
Read More
 DOTW API Integration
 Hotel Booking System
Travel agencies use Customer Relationship Management (CRM) systems to significantly enhance their customer service and support by centralizing and leveraging customer data. A CRM system consolidates information about customers, including their contact details, booking history, preferences, and previous interactions. This centralization allows travel agents to have a comprehensive view of each customer, enabling more personalized and efficient service. For instance, agents can quickly access a cu...
Read More

Travel technology solutions refer to a range of digital tools, platforms, and software designed to support and enhance the operation...

Read More
 API Integration Services
 API Integration Company
Amadeus GDS is a global travel technology company that provides software solutions for the travel and tourism industry. Its primary focus is on offering integrated tools for airlines, travel agencies, hotels, and other travel service providers. 

The Amadeus GDS software systems help manage bookings, ticketing, inventory, and pricing. Amadeus also offers a range of business intelligence tools to assist in managing customer relationships, financial processes, and operations. It...
Read More
Best practices for securing travel technology data and systems include:

. Implementing Strong Encryption: Uses encryption protocols to protect data in transit and at rest, ensuring that sensitive information is secure.

. Regular Security Audits: Conducts periodic security audits and assessments to identify vulnerabilities and ensure compliance with security standards.

. Access Controls: Implements role-based access controls to restrict access to sensitiv...
Read More
DOTW API
 DOTW

Travel CRM (Customer Relationship Management) is a specialized software solution designed to help travel agencies manage their inter...

Read More
Travel agencies leverage technology to enhance customer support through various tools:

. Chatbots: Chatbots provide instant responses to customer inquiries and assist with booking issues, FAQs, and general support. They operate /, offering timely assistance and freeing up human agents for more complex tasks.

. CRM Systems: Customer Relationship Management (CRM) systems help agencies manage and analyze customer interactions and data. CRMs track customer interactions, s...
Read More
 DOTW XML