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What is Travelomatix?
Travelomatix is a next generation travel booking platform for travel agencies and tour operators. It enables travel agencies, tour operators and newly registered travel agents to set up web portal OTA / booking engine in less than 2 weeks.
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Is it for IATA or Non IATA agencies?
It can be used by both, IATA and Non IATA agencies. Agencies without a GDS or API connect, can start booking flights, hotels and packages using Travelomatix API and booking platform.
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How long does it take to setup booking engine on my domain?
The average time needed to setup the booking engine on the client domain, is around 2 weeks. This includes index page UI customization as per logo color and payment gateway integration. If payment gateway is local payment gateway (country specific or local bank), it may take a couple of days more.
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Which API's are integrated to Travelomatix?
Travelomatix has inventory from multiple API's for flights and hotels that's why you get the best rates and availability.
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Is it white-label solution?
No, this application would be hosted on your domain with all controls with you. We would integrate payment gateway/SMS gateway as per your choice.
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Do I have full control of the online booking system?
Travelomatix provides you with complete control of the online booking process. Your team and sub agents can login to booking engine at any point of time and process the bookings, amendments and cancellations.
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What about user data security?
Travelomatix is using dedicated servers from one of the top data centers for better performance and security. Your use data is fully secured and Travlomatix does not use that data in any way either.
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I don't have a website. Can I still go for Travelomatix?
Absolutely. You can register a domain of your choice (*Travelomatix team can help you in selecting SEO friendly domain) and share us. We will connect the booking engine on the same domain.
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How can my guest make a booking?
Guest can search flights, hotels or packages and proceed for results page. On results page, guest can choose a specific flight, hotel or package and proceed to user detail page. After filling the desired details, guest can checkout and proceed to payment page. After payment success, booking will be processed.
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How will the users make payment?
On your website, your customers / B2C users can make the payment using credit card. B2B users / agents can book using their deposit account or through credit card. All the payments are directly processed to you through your payment gateway.
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How do we provide training?
We provide online training via chat or call. Travelomatix training team will assist you with all the key aspects of booking engine. Team will provide comprehensive training for front end and back end as well.
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What is your refund policy?
Travelomatix offers potential clients a fully ready to deploy system with live inventory availability and pricing. After client is fully satisfied with the product, we go for contract signoff. Implementation team then modifies the UIs as per client branding and proceed for deployment with payment gateway integration. As we have a 'try before you buy' approach, we do not offer a refund after deployment is over.
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Can Travelomatix booking engine be integrated with my existing website?
Yes, Travelomatix can be easily integrated with any website using customizable templates that can be matched to the design and layout of your current website. If you don't want to change your existing website, we can connect the booking engine on the subdomain of your website like engine.yourwebsite.com.
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Can I accept Credit Cards / PayPal or include my preferred payment gateway?
Absolutely. Travelomatix integrates with a number of popular payment gateways including PayPal, X-charge, SagePay and many others. If you have a local payment gateway, our implementation team will integrate that.
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Do you provide customer support and are there any extra charges?
We provide full online support to our global customers and there is no extra charges.
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Do I need to install booking engine by myself?
No. Travelomatix implementation team does that for customers. You have to provide the logo, domain name and payment gateway to set the booking engine live for you.
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Can I define special rates for travel agents or B2C users?
Yes, you can add markup from backend and set up rates as per your choice.
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Can I use Paypal to accept payments?
Yes. PayPal including several other payment gateways, can be integrated on Travelomatix booking engine to accept payments.