Frequently Asked Questions
1. What is the typical cost of Galileo software for travel agencies in Bangladesh?
Galileo pricing in Bangladesh is customized based on user seats, API usage volume, booking transaction traffic, selected modules (air/hotel/car), SLA support tier, and deployment model (SaaS vs on‑premise).
2. Is there a fixed price for Galileo software in Bangladesh?
No — Galileo uses a tailored pricing model that depends on your agency’s technical requirements, expected transaction volume, and negotiated contract terms.
3. How does API integration affect Galileo pricing in Bangladesh?
Integrating Galileo APIs (REST/XML) increases costs due to middleware orchestration, token authentication, real‑time availability & pricing sync, request throttling, error reconciliation, and SLA support.
4. What technical factors most influence Galileo software cost?
Key cost drivers include API call volume, real‑time availability queries, CRM integration, analytics dashboards, caching & monitoring, SLA support level, and cloud hosting configuration (AWS/Azure/GCP).
5. Does Galileo charge per booking or per segment in Bangladesh?
Yes — many Galileo agreements include transaction or per‑segment fees, especially for airline reservations processed through the Galileo GDS.
6. Are setup or implementation fees included in Galileo pricing?
Yes — implementations typically include one‑time setup and implementation fees for middleware configuration, API integration testing, deployment, QA, and environment provisioning.
7. Is Galileo available as a SaaS solution in Bangladesh?
Yes — Galileo is often offered as cloud/SaaS access, with recurring subscription fees that cover hosted infrastructure and baseline SLA support.
8. How does SaaS pricing differ from on‑premise pricing?
SaaS/cloud pricing involves subscription fees and managed hosting, while on‑premise deployments require upfront licensing, local server infrastructure, and ongoing maintenance costs.
9. Does the number of user seats affect Galileo pricing in Bangladesh?
Yes — the number of licensed user seats (agents, administrators, developers) directly impacts licensing, support, and API quota costs.
10. How does booking volume influence Galileo pricing?
Higher booking volumes often unlock tiered or volume‑based pricing, which may reduce the per‑transaction or per‑segment fee under negotiated contracts.
11. Do travel agencies in Bangladesh need BSP or IATA/ARC accreditation to use Galileo?
To issue airline tickets via GDS, agencies generally require BSP or IATA accreditation (and ARC where applicable), which involves separate accreditation and compliance costs outside Galileo licensing.
12. Is cloud hosting included in Galileo pricing in Bangladesh?
Cloud hosting is usually included for SaaS subscriptions, but if an agency deploys middleware or custom booking systems on external cloud platforms (AWS/Azure/GCP), those hosting costs are additional.
13. Does CRM integration increase Galileo software costs?
Yes — CRM integration (for customer profiles, automated workflows, segmentation, and upsell logic) typically requires custom connectors or development, increasing implementation cost.
14. Are analytics dashboards included in Galileo pricing?
Basic reports may be included, but advanced analytics dashboards, KPI tracking, BI integrations, and visualization modules usually incur additional licensing or development fees.
15. Do API usage volumes affect Galileo pricing?
Yes — API usage quotas matter: heavy usage of availability, pricing, or booking API calls can trigger usage‑based charges beyond baseline allowances.
16. Does SLA support level influence cost in Bangladesh?
Yes — premium SLA support tiers (e.g., 24/7 support, priority issue resolution, and dedicated technical contacts) generally cost more than standard support plans.
17. How long does Galileo implementation usually take in Bangladesh?
Implementation timelines vary: 4–8 weeks for basic GDS activation and 2–4+ months for full API integration, middleware deployment, CRM linkage, and analytics/dashboard setup.
18. Do additional modules like hotel or car rental integrations affect pricing?
Yes — modules such as hotel inventory APIs, car rental booking integration, and ancillary services typically involve separate licensing or per‑transaction fees.
19. Can smaller travel agencies in Bangladesh afford Galileo software?
Yes — smaller agencies can adopt scaled or entry‑level Galileo packages with fewer user seats and lighter feature sets to control initial costs.
20. How can travel companies in Bangladesh get accurate Galileo cost estimates?
The most accurate pricing comes from a custom pricing consultation that evaluates user seat counts, expected booking volume, API usage patterns, SLA support level, deployment model, and required modules.