Galileo is a global distribution system (GDS) software primarily used in the travel and tourism industry. Developed by Travelport,
Galileo software
enables travel agencies, airlines, and other service providers to access real-time information about flight bookings, hotel reservations, car rentals, and other travel-related services.
It serves as an intermediary platform that connects suppliers with travel agents and businesses, allowing them to search, book, and manage travel services across a wide network. The system is widely used by both large agencies and smaller travel businesses to streamline their operations and improve efficiency in managing bookings and customer service.
The
cost of Galileo software
in USA depends on various factors, such as the type of service, the scale of the business, and the specific needs of the user. For large travel agencies, airlines, and other high-volume travel providers, the pricing is often based on the number of transactions processed or the volume of bookings made. Larger businesses may negotiate custom pricing with Travelport, which could involve monthly or annual licensing fees.
For smaller travel agents in USA, Galileo typically offers more affordable, scaled-down solutions with a lower volume of transactions or fewer features. The cost for these smaller-scale packages can vary, but generally, users may expect to pay a subscription fee, which might range from a few hundred to a few thousand dollars per month. Businesses looking to use Galileo's services should contact Travelport directly for a tailored quote based on their specific requirements and usage patterns.
The
demand for galileo software
has significantly increased due to the growing trend of digitalization and the need for seamless, efficient management in the travel industry. As travel agencies strive to provide better customer experiences, streamline operations, and stay competitive in a rapidly evolving market, the adoption of the B2C B2B travel agent software has become essential.
The need for Galileo GDS in USA is also fueled by the need for automation in booking processes, personalized travel packages, real-time updates, and integration with various service providers. Additionally, the rise of online travel platforms and the growing reliance on mobile technology have further boosted the demand for robust travel agency software to cater to modern travelers' expectations and improve operational efficiency.
The travel software market is projected to grow from USD 10.05 billion in 2024 to USD 20.1 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 9.04% during the forecast period (2024 - 2032). Additionally, the market size for Travel Management Software was valued at USD 9.1 billion in 2023. ‘All-in-one-place’ online travel portal platforms have improved the user experiences to another level and that's why it's fueling the demand for b2b travel software and travel apis in USA.
What is Galileo software?
Galileo Software is a global distribution system (GDS) developed by Travelport, used widely in the travel industry to connect travel agencies and service providers such as airlines, hotels, car rental companies, and cruise lines. It enables travel agents to access real-time information on availability, pricing, and booking options across a wide range of travel services. With its comprehensive database and advanced search capabilities, Galileo allows agents to efficiently plan and book complete travel itineraries for their clients.
Originally launched in the 1980s, Galileo has evolved into a robust travel management tool that supports both leisure and corporate travel bookings. It includes functionalities for ticketing, reservations, fare comparisons, and itinerary management, along with tools for reporting and customer support. Integrated with Travelport’s wider suite of travel solutions, Galileo offers seamless connectivity and workflow automation, helping agencies increase productivity and enhance customer service.
List of Key Features of Galileo Software
Galileo Software offers real-time access to a vast network of travel services, including airlines, hotels, car rentals, and cruise lines. Travel agents can search for availability, compare prices, and book reservations efficiently across multiple providers. Its
global distribution system (GDS)
supports electronic ticketing, fare quotes, and itinerary management, enabling smooth handling of flight bookings, hotel stays, and complete travel packages from a single platform.
The software includes robust passenger name record (PNR) management capabilities, allowing agents to create, modify, and cancel bookings with ease. Galileo’s interface is customizable to fit different workflows, helping agencies improve productivity. Additionally, it supports multi-currency and multi-language options, making it suitable for agencies operating internationally. Integration with back-office systems such as accounting and customer relationship management (CRM) tools further streamlines agency operations.
To enhance decision-making and customer service, Galileo software provides comprehensive reporting and analytics tools. These help agencies track sales performance, monitor booking trends, and manage refunds or re-validations efficiently. With mobile and web access options, agents can manage bookings on the go, offering flexibility and convenience. Overall, Galileo is designed to optimize travel agency workflows, increase revenue opportunities, and deliver a seamless booking experience to clients.
Frequently Asked Questions
1. What is the typical cost of Galileo software for travel agencies in the USA?
Galileo pricing in the USA is customized, based on user seats, API usage, booking volume, enabled modules (air/hotel/car), support SLA, and deployment model (SaaS vs on-premise).
2. Is there a fixed price for Galileo software in the USA?
No — Galileo uses a tailored pricing model that depends on a travel company’s technical requirements, integration complexity, and negotiated contract terms.
3. How does API integration affect Galileo pricing in the USA?
Integrating Galileo APIs (REST/XML) increases cost due to middleware development, authentication/token management, real-time availability sync, error handling, and SLA support requirements.
4. What technical factors most influence Galileo pricing in the USA?
Major cost drivers include API call volume, real-time availability and pricing events, caching strategies, CRM integration, analytics dashboards, SLA tiers, and cloud hosting configuration.
5. Does Galileo charge per booking or per segment in the USA?
Yes — most Galileo contracts include transaction or segment-based fees, especially for multi-segment airline reservations processed via the Galileo GDS.
6. Are setup and implementation fees part of the Galileo cost?
Yes — implementations typically include one-time setup, middleware integration, testing, deployments, and configuration fees.
7. Is Galileo available as a SaaS solution in the USA?
Yes — Galileo is often provided as cloud-based SaaS access, with recurring subscription fees that cover core access and basic support.
8. How does SaaS pricing differ from on-premise pricing?
SaaS/cloud plans involve subscription fees and managed hosting, while on-premise deployments involve upfront licensing, server infrastructure costs, and ongoing maintenance fees.
9. Does the number of user seats affect Galileo pricing in the USA?
Yes — the number of licensed user seats (agents, admins, developers) directly impacts licensing and support costs.
10. How does booking volume impact pricing?
Higher transaction and booking volumes often unlock tiered or volume-based pricing, which can lower the per-transaction fee under negotiated contracts.
11. Do travel agencies need ARC or IATA/BSP accreditation to use Galileo in the USA?
To issue airline tickets via Galileo GDS, agencies typically require ARC or IATA/BSP accreditation, each with separate application, compliance, and financial requirements outside Galileo licensing.
12. Is cloud hosting included in Galileo pricing?
Cloud hosting is typically included for SaaS access, but if an agency deploys its own middleware or booking system on AWS, Azure, or GCP, those external hosting costs are additional.
13. Does CRM integration increase Galileo software costs?
Yes — CRM integration (for customer profiles, automated workflows, and segmentation) generally requires custom connectors or development, adding to implementation cost.
14. Are analytics dashboards included in Galileo pricing?
Basic reporting tools may be included, but advanced analytics dashboards, KPI tracking tools, and BI integrations often require additional licensing or development.
15. Do API usage volumes affect overall cost?
Yes — Galileo APIs typically have quota usage limits, and high volumes of availability, pricing, and booking API calls can trigger usage-based fees beyond included allowances.
16. Does SLA support level influence pricing in the USA?
Yes — premium SLA support tiers (such as 24/7 coverage, priority escalation, and enhanced monitoring) generally cost more than standard support plans.
17. How long does Galileo implementation usually take in the USA?
Implementation timelines vary: 4–8 weeks for basic GDS access and 2–4+ months for full API integration, middleware deployment, CRM connectivity, and analytics setup.
18. Do additional modules (hotel, car rentals, ancillaries) increase cost?
Yes — modules like hotel inventory APIs, car rental booking APIs, and ancillary service modules usually come with separate licensing or per-transaction fees.
19. Can small travel agencies in the USA afford Galileo software?
Yes — smaller agencies can adopt scaled or entry-level Galileo packages with limited seats and features to match their budgets.
20. How can travel companies in the USA get accurate Galileo cost estimates?
The most accurate pricing comes from a custom pricing consultation that considers user seats, expected booking volume, API usage patterns, SLA support level, and module requirements.
