Galileo is a leading global distribution system (GDS) software primarily used in the travel and tourism industry. Developed by Travelport,
Galileo GDS
enables travel agencies, airlines, and other service providers to access real-time information about flight bookings, hotel reservations, car rentals, and other travel-related services.
It serves as an intermediary platform that connects suppliers with travel agents and businesses, allowing them to search, book, and manage travel services across a wide network. The system is widely used by both large agencies and smaller travel businesses to streamline their operations and improve efficiency in managing bookings and customer service.
The
cost of Galileo GDS
software in UK depends on various factors, such as the type of service, the scale of the business, and the specific needs of the user. For large travel agencies, airlines, and other high-volume travel providers, the pricing is often based on the number of transactions processed or the volume of bookings made. Larger businesses may negotiate custom pricing with Travelport, which could involve monthly or annual licensing fees.
For smaller travel agents in UK, Galileo typically offers more affordable, scaled-down solutions with a lower volume of transactions or fewer features. The cost for these smaller-scale packages can vary, but generally, users may expect to pay a subscription fee, which might range from a few hundred dollars per month and onwards. Businesses looking to use Galileo's services should contact Travelport directly for a tailored quote based on their specific requirements and patterns.
The
demand for Galileo GDS
software has significantly increased due to the growing trend of digitalization and the need for seamless, efficient management in the travel industry. As travel agencies strive to provide better customer experiences, streamline operations, and stay competitive in a rapidly evolving market, the adoption of the B2C B2B travel agent software has become essential.
The need for the Galileo system in UK is also fueled by the need for automation in booking processes, personalized travel packages, real-time updates, and integration with various service providers. Additionally, the rise of online travel platforms and the growing reliance on mobile technology have further boosted the demand for robust travel agency software to cater to modern travelers' expectations and improve operational efficiency.
The travel software market is projected to grow from USD 10.05 billion in 2024 to USD 20.1 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 9.04% during the forecast period (2024 - 2032). Additionally, the market size for Travel Management Software was valued at USD 9.1 billion in 2023. ‘All-in-one-place’ online travel portal platforms have improved the user experiences to another level and that's why it's fueling the demand for b2b travel software and travel XMLs in UK.
What is Galileo GDS Software?
Galileo Software is a global distribution system (GDS) developed by Travelport, used widely in the travel industry to connect travel agencies and service providers such as airlines, hotels, car rental companies, and cruise lines. It enables travel agents to access real-time information on availability, pricing, and booking options across a wide range of travel services. With its comprehensive database and advanced search capabilities, Galileo allows agents to efficiently plan and book complete travel itineraries for their clients.
Originally launched in the 1980s, Galileo has evolved into a robust travel management tool that supports both leisure and corporate travel bookings. It includes functionalities for ticketing, reservations, fare comparisons, and itinerary management, along with tools for reporting and customer support. Integrated with Travelport’s wider suite of travel solutions, Galileo offers seamless connectivity and workflow automation, helping agencies increase productivity and enhance customer service.
List of Key Features of Galileo GDS Software
Galileo GDS Software offers real-time access to a vast network of travel services, including airlines, hotels, car rentals, and cruise lines. Travel agents can search for availability, compare prices, and book reservations efficiently across multiple providers. Its global distribution system (GDS) supports electronic ticketing, fare quotes, and itinerary management, enabling smooth handling of flight bookings, hotel stays, and complete travel packages from a single platform.
The software includes robust passenger name record (PNR) management capabilities, allowing agents to create, modify, and cancel bookings with ease. Galileo’s interface is customizable to fit different workflows, helping agencies improve productivity. Additionally, it supports multi-currency and multi-language options, making it suitable for agencies operating internationally. Integration with back-office systems such as accounting and customer relationship management (CRM) tools further streamlines agency operations.
To enhance decision-making and customer service, Galileo provides comprehensive reporting and analytics tools. These help agencies track sales performance, monitor booking trends, and manage refunds or re-validations efficiently. With mobile and web access options, agents can manage bookings on the go, offering flexibility and convenience. Overall, Galileo is designed to optimize travel agency workflows, increase revenue opportunities, and deliver a seamless booking experience to clients.
Frequently asked Questions
1. What is Galileo GDS software and how does it work?
Galileo is a Global Distribution System (GDS) platform that connects travel agencies, OTAs, airlines, hotels, and car rental providers to real-time travel inventory, enables PNR (Passenger Name Record) creation, supports fare shopping, and automates booking and ticketing workflows.
2. How much does Galileo GDS software cost in the UK?
There’s no fixed public price; the Galileo GDS cost in the UK is typically customized based on agency size, selected modules (air, hotel, car), API integration complexity, and monthly booking or transaction volume.
3. What pricing models does Galileo offer in the UK?
Galileo commonly offers subscription-based pricing, transaction-based (pay-per-booking) fees, and enterprise licensing agreements negotiated on volume tiers, feature needs, and service level agreements (SLAs).
4. Is there a setup or onboarding fee for Galileo in the UK?
Yes — most implementations include a one-time setup/onboarding fee for system provisioning, API configuration, sandbox/test environment access, and initial training sessions.
5. Does Galileo charge per booking or transaction in the UK?
Yes — many pricing plans include transaction fees based on the number of bookings processed, ticket issuances, or API calls in addition to subscription or license fees.
6. How does API integration affect Galileo pricing in the UK?
More advanced API integration (REST/SOAP connectivity with CRM systems, booking engines, mobile apps, or payment gateways) increases technical complexity, which can raise both initial implementation and ongoing support costs.
7. Are there recurring subscription fees for Galileo in the UK?
Yes — agencies typically pay monthly or annual subscription fees for continuous access to Galileo GDS services and the modules they use.
8. What technical features influence Galileo pricing in the UK?
Pricing depends on API integration depth, number of active users, real-time inventory synchronization, fare shopping & availability, ticketing automation, and reporting & analytics modules.
9. Can small travel agencies in the UK afford Galileo GDS software?
Yes — Galileo offers scalable pricing options and entry-level or usage-based plans that can suit small and medium agencies with lower transaction volumes.
10. Does booking volume affect Galileo pricing in the UK?
Yes — higher transaction volumes often allow agencies to negotiate better pricing tiers, lower per-transaction fees, and favorable support terms.
11. Does Galileo support multi-currency pricing and billing in the UK?
Yes — Galileo supports multi-currency billing and settlement, enabling travel agencies to process bookings and invoicing in GBP, USD, EUR, and other major currencies.
12. How often does Galileo update pricing and inventory data?
Galileo delivers real-time inventory synchronization, fare updates, and schedule changes via its GDS network and Web Services API feeds, ensuring agents always access current availability and pricing.
13. Is technical support included in Galileo pricing in the UK?
Basic technical support is usually included; premium support tiers, dedicated account managers, and 24/7 SLAs (Service Level Agreements) generally involve additional fees.
14. Can Galileo generate financial and operational reports?
Yes — Galileo includes reporting & analytics modules that help agencies monitor revenue, analyze operational costs, track commissions, and evaluate booking performance.
15. How secure is Galileo for payment processing and data handling?
Galileo uses PCI DSS-compliant secure payment processing, encrypted API connections, and robust data protection protocols to safeguard financial transactions and customer data.
16. Does Galileo integrate with online booking engines in the UK?
Yes — Galileo’s Web Services APIs allow integration with travel websites, B2C booking engines, mobile apps, and OTA platforms for direct GDS content distribution.
17. Are there hidden or additional costs with Galileo software in the UK?
Possible additional costs include API customization/development fees, advanced analytics add-ons, extended training sessions, premium support packages, SLA upgrades, and custom workflow integrations.
18. Does Galileo provide training resources for travel agencies in the UK?
Yes — Galileo typically provides training resources such as documentation, interactive tutorials, webinars, and partner-led sessions to help agency staff learn and optimize the platform.
19. Can Galileo integrate with local CRM and accounting systems in the UK?
Yes — with proper API configuration and middleware, Galileo can integrate with CRM systems, accounting tools, payment gateways, and back-office travel tech systems used by agencies.
20. How can a travel agency in the UK get a customized Galileo price quote?
Agencies in the United Kingdom can contact Galileo sales representatives, authorized partners, or certified resellers with details on expected booking volume, modules required, API needs, and support preferences to receive a customized cost estimate.
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