Galileo is a leading global distribution system (GDS) software primarily used in the travel and tourism industry. Developed by Travelport,
Galileo GDS
enables travel agencies, airlines, and other service providers to access real-time information about flight bookings, hotel reservations, car rentals, and other travel-related services.
It serves as an intermediary platform that connects suppliers with travel agents and businesses, allowing them to search, book, and manage travel services across a wide network. The system is widely used by both large agencies and smaller travel businesses to streamline their operations and improve efficiency in managing bookings and customer service.
The
cost of Galileo GDS
software in UAE depends on various factors, such as the type of service, the scale of the business, and the specific needs of the user. For large travel agencies, airlines, and other high-volume travel providers, the pricing is often based on the number of transactions processed or the volume of bookings made. Larger businesses may negotiate custom pricing with Travelport, which could involve monthly or annual licensing fees.
For smaller travel agents in UAE, Galileo typically offers more affordable, scaled-down solutions with a lower volume of transactions or fewer features. The cost for these smaller-scale packages can vary, but generally, users may expect to pay a subscription fee, which might range from a few hundred dollars per month and onwards. Businesses looking to use Galileo's services should contact Travelport directly for a tailored quote based on their specific requirements and patterns.
The
demand for Galileo GDS
software has significantly increased due to the growing trend of digitalization and the need for seamless, efficient management in the travel industry. As travel agencies strive to provide better customer experiences, streamline operations, and stay competitive in a rapidly evolving market, the adoption of the B2C B2B travel agent software has become essential.
The
need for the Galileo system
in UAE is also fueled by the need for automation in booking processes, personalized travel packages, real-time updates, and integration with various service providers. Additionally, the rise of online travel platforms and the growing reliance on mobile technology have further boosted the demand for robust travel agency software to cater to modern travelers' expectations and improve operational efficiency.
The travel software market is projected to grow from USD 10.05 billion in 2024 to USD 20.1 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 9.04% during the forecast period (2024 - 2032). Additionally, the market size for Travel Management Software was valued at USD 9.1 billion in 2023. ‘All-in-one-place’ online travel portal platforms have improved the user experiences to another level and that's why it's fueling the demand for b2b travel software and travel XMLs in UAE.
What is Galileo GDS Software?
Galileo Software is a global distribution system (GDS) developed by Travelport, used widely in the travel industry to connect travel agencies and service providers such as airlines, hotels, car rental companies, and cruise lines. It enables travel agents to access real-time information on availability, pricing, and booking options across a wide range of travel services. With its comprehensive database and advanced search capabilities, Galileo allows agents to efficiently plan and book complete travel itineraries for their clients.
Originally launched in the 1980s, Galileo has evolved into a robust travel management tool that supports both leisure and corporate travel bookings. It includes functionalities for ticketing, reservations, fare comparisons, and itinerary management, along with tools for reporting and customer support. Integrated with Travelport’s wider suite of travel solutions, Galileo offers seamless connectivity and workflow automation, helping agencies increase productivity and enhance customer service.
List of Key Features of Galileo GDS Software
Galileo GDS Software offers real-time access to a vast network of travel services, including airlines, hotels, car rentals, and cruise lines. Travel agents can search for availability, compare prices, and book reservations efficiently across multiple providers. Its global distribution system (GDS) supports electronic ticketing, fare quotes, and itinerary management, enabling smooth handling of flight bookings, hotel stays, and complete travel packages from a single platform.
The software includes robust passenger name record (PNR) management capabilities, allowing agents to create, modify, and cancel bookings with ease. Galileo’s interface is customizable to fit different workflows, helping agencies improve productivity. Additionally, it supports multi-currency and multi-language options, making it suitable for agencies operating internationally. Integration with back-office systems such as accounting and customer relationship management (CRM) tools further streamlines agency operations.
To enhance decision-making and customer service, Galileo provides comprehensive reporting and analytics tools. These help agencies track sales performance, monitor booking trends, and manage refunds or re-validations efficiently. With mobile and web access options, agents can manage bookings on the go, offering flexibility and convenience. Overall, Galileo is designed to optimize travel agency workflows, increase revenue opportunities, and deliver a seamless booking experience to clients.
Frequently asked Questions
1. What is Galileo GDS software and how does it work?
Galileo is a Global Distribution System (GDS) and travel-technology platform connecting travel agencies, OTAs, airlines, hotels, and car rental companies to real-time travel inventory, enabling PNR (Passenger Name Record) creation, fare shopping, and ticketing automation.
2. How much does Galileo GDS software cost in the UAE?
There is no fixed public price; the Galileo GDS cost in the UAE is usually customized based on agency size, modules selected (air/hotel/car), API integration level, support tier, and monthly booking/transaction volume.
3. What pricing models does Galileo offer in the UAE?
Galileo typically offers subscription-based pricing, transaction-based (pay-per-booking) fees, and enterprise licensing agreements negotiated on volume tiers and technical features.
4. Is there a setup or onboarding fee for Galileo in the UAE?
Yes — most Galileo agreements include a one-time setup/onboarding fee for system provisioning, API activation, sandbox/test access, and initial training.
5. Does Galileo charge per booking or transaction in the UAE?
Yes — many pricing plans include transaction fees based on the number of bookings processed, ticket issuances, or API calls, in addition to any subscription fees.
6. What technical features influence Galileo pricing in the UAE?
Pricing is influenced by API integration complexity, number of active users, real-time inventory synchronization, ticketing automation, fare shopping capabilities, and reporting & analytics modules.
7. How does API integration affect Galileo cost in the UAE?
More advanced API integration (REST/SOAP connectivity with CRM systems, booking engines, mobile/front-end apps, or payment gateways) increases implementation complexity and may raise both initial and ongoing support costs.
8. Are there recurring subscription fees for Galileo in the UAE?
Yes — agencies often pay monthly or annual subscription fees for continued access to Galileo GDS services and the modules they use.
9. Can small travel agencies in the UAE afford Galileo GDS software?
Yes — Galileo tends to offer scalable pricing options and entry-level or usage-based plans that can suit small and medium agencies with lower booking volumes.
10. Does booking volume affect Galileo pricing in the UAE?
Yes — higher transaction volumes often help agencies negotiate better pricing tiers, lower per-transaction fees, and favorable subscription terms.
11. Does Galileo support multi-currency pricing and billing in the UAE?
Yes — Galileo supports multi-currency billing and settlement, allowing travel agencies to invoice and settle in AED, USD, EUR, GBP, and other major currencies.
12. How often does Galileo update inventory and pricing data?
Galileo delivers real-time inventory synchronization, fare updates, and schedule changes through its GDS network and Web Services APIs, ensuring agents always access current availability and fares.
13. Is technical support included in Galileo pricing in the UAE?
Basic technical support is usually included; however, premium support tiers, dedicated account managers, and 24/7 SLAs (Service Level Agreements) typically entail additional fees.
14. Can Galileo generate reports for revenue and performance?
Yes — Galileo includes reporting & analytics modules that help agencies monitor revenue, analyze operational costs, track commissions, evaluate booking trends, and generate performance dashboards.
15. How secure is Galileo for payment processing and data handling in the UAE?
Galileo uses PCI DSS-compliant secure payment processing, encrypted API connections, and robust data protection protocols to safeguard financial transactions and customer data.
16. Does Galileo integrate with online booking engines in the UAE?
Yes — Galileo’s Web Services APIs allow integration with travel websites, B2C booking engines, mobile apps, and OTA platforms for direct GDS content distribution.
17. Are there hidden or additional costs with Galileo software in the UAE?
Possible additional costs include API customization/development fees, advanced analytics add-ons, extended training, premium support packages, SLA upgrades, and custom workflow integrations.
18. Does Galileo provide training for travel agencies in the UAE?
Yes — Galileo typically offers training resources such as documentation, interactive tutorials, webinars, and partner-led sessions to help agency staff use and optimize the platform.
19. Can Galileo integrate with local CRM and accounting systems in the UAE?
Yes — with appropriate API configuration and middleware, Galileo can integrate with CRM systems, accounting tools, payment gateways, and back-office travel tech platforms.
20. How can a travel agency in the UAE get a customized Galileo price quote?
Agencies in the UAE can contact Galileo sales representatives, authorized technology partners, or certified resellers with details about expected booking volume, required modules, API needs, and support preferences to receive a customized cost estimate.
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