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Q
What is the cost of Galileo GDS software in Thailand?

A
Galileo is a leading global distribution system (GDS) software primarily used in the travel and tourism industry. Developed by Travelport, Galileo enables travel agencies, airlines, and other service providers to access real-time information about flight bookings, hotel reservations, car rentals, and other travel-related services. 

It serves as an intermediary platform that connects suppliers with travel agents and businesses, allowing them to search, book, and manage travel services across a wide network. The system is widely used by both large agencies and smaller travel businesses to streamline their operations and improve efficiency in managing bookings and customer service.

The cost of Galileo GDS software in Thailand depends on various factors, such as the type of service, the scale of the business, and the specific needs of the user. For large travel agencies, airlines, and other high-volume travel providers, the pricing is often based on the number of transactions processed or the volume of bookings made. Larger businesses may negotiate custom pricing with Travelport, which could involve monthly or annual licensing fees. 

For smaller travel agents in Thailand, Galileo typically offers more affordable, scaled-down solutions with a lower volume of transactions or fewer features. The cost for these smaller-scale packages can vary, but generally, users may expect to pay a subscription fee, which might range from a few hundred dollars per month and onwards. Businesses looking to use Galileo's services should contact Travelport directly for a tailored quote based on their specific requirements and patterns.

The demand for Galileo GDS software has significantly increased due to the growing trend of digitalization and the need for seamless, efficient management in the travel industry. As travel agencies strive to provide better customer experiences, streamline operations, and stay competitive in a rapidly evolving market, the adoption of the B2C B2B travel agent software has become essential. 

The need for the Galileo system  in Thailand is also fueled by the need for automation in booking processes, personalized travel packages, real-time updates, and integration with various service providers. Additionally, the rise of online travel platforms and the growing reliance on mobile technology have further boosted the demand for robust travel agency software to cater to modern travelers' expectations and improve operational efficiency.

The travel software market is projected to grow from USD 10.05 billion in 2024 to USD 20.1 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 9.04% during the forecast period (2024 - 2032). Additionally, the market size for Travel Management Software was valued at USD 9.1 billion in 2023. ‘All-in-one-place’ online travel portal platforms have improved the user experiences to another level and that's why it's fueling the demand for b2b travel software and travel XMLs in Thailand

Frequently asked Questions

1. What is Galileo GDS software and how does it work?

Galileo is a Global Distribution System (GDS) platform that connects travel agencies, airlines, hotels, and car rental providers to real-time travel inventory, enables PNR (Passenger Name Record) creation, supports fare shopping, and automates booking and ticketing workflows.

2. How much does Galileo GDS software cost in Thailand?

There’s no fixed public price; the Galileo GDS cost in Thailand is normally customized based on agency size, modules selected (air, hotel, car), API integration complexity, and monthly booking or transaction volume.

3. What pricing models does Galileo offer in Thailand?

Galileo typically offers subscription-based pricing, transaction-based (pay-per-booking) fees, and enterprise licensing agreements negotiated on volume tiers, feature needs, and service levels.

4. Is there a setup or onboarding fee for Galileo in Thailand?

Yes — most implementations include a one-time setup/onboarding fee for system provisioning, API configuration, sandbox/test environment access, and initial staff training.

5. Does Galileo charge per booking or transaction in Thailand?

Yes — many pricing plans include transaction fees based on the number of bookings processed, ticket issuances, or API calls in addition to any subscription or licensing fees.

6. How does API integration affect Galileo pricing in Thailand?

More advanced API integration (REST/SOAP connectivity with CRM systems, booking engines, mobile apps, or payment gateways) increases technical complexity and typically raises both initial setup and ongoing support costs.

7. Are there recurring subscription fees for Galileo in Thailand?

Yes — agencies usually pay monthly or annual subscription fees for ongoing access to Galileo GDS services and the modules they use.

8. What technical features influence Galileo pricing in Thailand?

Key pricing factors include API integration depth, number of active users, real-time inventory synchronization, ticketing automation, fare shopping & availability, and reporting & analytics modules.

9. Can small travel agencies in Thailand afford Galileo GDS software?

Yes — Galileo provides scalable pricing options and usage-based plans that can suit small and medium agencies with lower booking volumes.

10. Does booking volume affect Galileo pricing in Thailand?

Yes — higher transaction volumes often allow agencies to negotiate better pricing tiers, reduced per-transaction fees, and more favorable SLA terms.

11. Does Galileo support multi-currency pricing and billing in Thailand?

Yes — Galileo supports multi-currency billing and settlement, enabling travel agencies to process bookings and financial settlement in THB, USD, EUR, GBP, and other major currencies.

12. How often does Galileo update pricing and inventory data?

Galileo delivers real-time inventory synchronization, fare updates, and schedule changes via its GDS network and Web Services APIs, ensuring agents have access to current pricing and availability.

13. Is technical support included in Galileo pricing in Thailand?

Basic technical support is typically included; premium support tiers, dedicated account managers, and 24/7 Service Level Agreements (SLAs) usually involve additional fees.

14. Can Galileo generate operational and financial reports?

Yes — Galileo includes reporting & analytics modules that help agencies monitor revenue, analyze operational costs, track commissions, and evaluate booking performance.

15. How secure is Galileo for payment processing and data handling?

Galileo uses PCI DSS-compliant secure payment processing, encrypted API connections, and robust data protection protocols to safeguard financial transactions and sensitive customer information.

16. Does Galileo integrate with online booking engines in Thailand?

Yes — Galileo’s Web Services APIs support integration with travel websites, B2C booking engines, mobile apps, and OTA platforms for direct GDS content distribution.

17. Are there hidden or additional costs with Galileo software in Thailand?

Possible additional costs include API customization/development fees, advanced analytics add-ons, extended training sessions, premium support packages, SLA upgrades, and custom workflow integrations.

18. Does Galileo offer training for travel agencies in Thailand?

Yes — Galileo provides training resources such as user documentation, interactive tutorials, webinars, and partner-led sessions to help agency staff use and optimize the platform.

19. Can Galileo integrate with local CRM and accounting systems in Thailand?

Yes — with proper API configuration and middleware, Galileo can integrate with CRM systems, accounting tools, payment gateways, and back-office travel tech platforms.

20. How can a travel agency in Thailand get a customized Galileo price quote?

Agencies in Thailand can contact Galileo sales representatives, authorized partners, or certified resellers with details on expected booking volume, modules required, API needs, and support preferences to receive a customized cost estimate.
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